Customer Team Member (18+) (SPAR)

TN United Kingdom; Stourbridge; On-site; GBP 20,000 - 25,000; Part time

Job summary

An established industry player is seeking a Customer Team Member to enhance the shopping experience at their SPAR store. In this role, you will engage warmly with customers, manage stock efficiently, and ensure a clean and inviting store environment. With flexible shifts and a supportive work culture, this position offers excellent benefits, including staff discounts and opportunities for internal promotion. Join a family-owned business that values innovation and customer service excellence, and be part of a team that makes a difference in the community.

Benefits

Holiday Leave

Maternity Leave

Paternity Leave

Staff Discounts

Free Tea and Coffee

Company Pension Scheme

Life Insurance Benefits

Wellbeing Support

Qualifications

• Experience in similar roles preferred.
• Reliable, detail-oriented, and able to follow instructions.

Responsibilities

• Greeting customers warmly and assisting with inquiries.
• Managing stock and maintaining store cleanliness.
• Processing purchases efficiently at the tills.

Skills

Customer Service

Retail Experience

Cash Handling

Detail-Oriented

Team Player

Job description

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Customer Team Member (18+) (SPAR), Stourbridge

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Client:

AF Blakemore & Son Ltd

Location:

Stourbridge, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

bdb136ab2506

Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Customer Team Member (SPAR 18+) Lawnswood, Stourbridge

Min 16 Hours P/W - possibly more hours when the store needs.

Various shifts available between 6:30am & 11:00pm including some weekends.

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks to contribute to the continuous improvement of the store, ensuring great customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our family-owned business began in 1917 and has grown to own 260 SPAR convenience stores, employing over 7,000 people, with a turnover of £1.3 billion. We are always looking for innovative ways to create a point of difference, with divisions in retail, food service, and wholesale distribution.

Key Tasks/Responsibilities:

Customer Service:

• Greeting customers warmly and friendly.
• Answering inquiries about products and services, assisting customers in finding items.
• Processing purchases efficiently and accurately at the tills, maintaining positive service.
• Upselling products and highlighting offers to maximize sales.

Store Operations:

• Managing stock, checking deliveries, stocking shelves, maintaining cleanliness, and rotating stock.
• Completing tasks like date checking, stock and gap checking, price changes, and promotional displays.
• Following all company policies and procedures.

Key Skills/Knowledge:

• Experience in similar roles preferred.
• Reliable, detail-oriented, and able to follow instructions.
• Understanding of retail legislative responsibilities.
• Ideas for delivering excellent customer service and business growth.
• Experience with ‘Challenge 25’ policy is desirable.
• Enthusiastic team player and independent worker.
• Cash handling experience is a plus but not essential.

What’s in it for you?

• Excellent benefits including holiday, maternity, and paternity leave.
• Supportive, diverse work culture.
• Experience in a busy convenience store.
• Staff discounts (excluding alcohol & cigarettes).
• Opportunities for internal promotion.
• Free tea and coffee.
• Early access to pay via ‘EarlyPay’.
• Access to payslips and rotas online.
• Wellbeing support including counseling and legal advice.
• Company pension scheme.
• Life insurance benefits.