Customer Team Member

TN United Kingdom; Doncaster; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join an established industry player as a Customer Team Member in Doncaster! This exciting role offers a chance to enhance customer experiences while maximizing sales and store operations. You'll be part of a dynamic team, contributing to a positive atmosphere and ensuring top-notch service. With various shifts available and opportunities for internal promotion, this position is perfect for those looking to grow in a supportive environment. Enjoy competitive benefits, including staff discounts and wellbeing support, as you embark on a rewarding career in retail.

Benefits

Competitive benefits

Skill development

Staff discounts

Free tea and coffee

Early access to pay

Wellbeing support

Company pension scheme

Qualifications

• Previous retail experience preferred for effective customer service.
• Ability to follow instructions and contribute ideas for sales.

Responsibilities

• Greeting customers and assisting with inquiries to enhance their experience.
• Managing stock and maintaining store cleanliness for operational efficiency.

Skills

Retail experience

Attention to detail

Customer service

Cash handling

Team player

Job description

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Customer Team Member (SPAR 18+) Intake, Doncaster.

Min 30 Hours P/W - possibly more hours when the store needs.

Various shifts available

Job Opportunity

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR, you will support store management and create a positive customer experience. Your responsibilities include maximizing sales and profit through various tasks, contributing to store improvement, and delivering excellent customer service through 'Brilliant Basics, Moments of Wow, Food for Later, and Food for Now!'

About A.F. Blakemore & Son Ltd

One of the UK's largest privately owned companies, established in 1917, now owning 260 SPAR stores with over 7,000 employees and a turnover of £1.3 billion. We innovate in retail, food service, and wholesale distribution, with a rich history rooted in food and drink.

Key Tasks & Responsibilities

Customer Service

• Greeting customers warmly and assisting with inquiries.
• Processing transactions accurately and efficiently.
• Upselling products and highlighting offers.

Store Operations

• Managing stock, checking deliveries, and maintaining cleanliness.
• Performing tasks like date checking, stock rotation, price changes, and promotional displays.
• Following all policies and procedures.

Key Skills & Knowledge

• Previous retail experience preferred.
• Attention to detail and reliable in following instructions.
• Understanding of retail legislation and policies.
• Ability to contribute ideas for customer service and sales.
• Experience with 'Challenge 25' policy is desirable.
• Enthusiastic team player and independent worker.
• Cash handling experience is a plus but not essential.

Benefits

• Competitive benefits including holiday, maternity, and paternity leave.
• Skill development in a supportive, diverse culture.
• Experience in a fast-paced convenience store environment.
• Staff discounts (excluding alcohol and cigarettes).
• Opportunities for internal promotion.
• Free tea and coffee.
• Early access to pay through ‘EarlyPay’.
• Access to payslips and rotas via HR portal.
• Wellbeing support including counseling and legal advice.
• Company pension scheme and life insurance options.