Customer Team Member

TN United Kingdom; Sheffield; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as Customer Team Members. This role offers a chance to provide exceptional service and engage with customers in a vibrant retail environment. With varied shifts and full training provided, you will have the opportunity to enhance your skills while contributing to a positive shopping experience. Enjoy great benefits including discounts, a pension scheme, and generous holiday time. Join a company that values diversity and inclusion, and be part of a team that makes a difference in the community.

Benefits

30% discount on Co-op products

Pension scheme with up to 10% employer contributions

Access to Wagestream for pay management

31 days holiday, including bank holidays

Virtual healthcare services

Employee assistance services

Rewards for healthy behavior

Paid training and career development support

Rota schedules shared three weeks in advance

Cycle-to-work scheme

Qualifications

• Must be aged 18 or over due to working hours.
• Genuine care for customer and member needs.

Responsibilities

• Provide friendly service and respond to customer queries.
• Maintain store safety by stocking shelves and checking prices.

Skills

Customer Service

Communication Skills

Flexibility

Problem Solving

Job description

Job Description: Customer Team Member at Co-op

Join our team at Co-op as a Customer Team Member! We are looking for friendly, customer-focused individuals to provide excellent service in our stores. This role involves working varied shifts, including early mornings, afternoons, late evenings, and weekends, with full training provided. You can apply via your mobile device, no CV needed!

Working Pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing), and weekends. Details to be discussed at interview.

Requirements: Must be aged 18 or over, as the role involves working before 6am or after 10pm.

What You'll Do

• Provide friendly and thoughtful service, responding to customer queries, promoting Co-op products and Membership, supporting the post office counter, and ensuring a great shopping experience.
• Support colleagues and work together to enhance everyone's day.
• Maintain store safety and legality by stocking shelves, checking prices, dates, and temperatures.
• Assist in introducing new products and services, sharing experiences with colleagues.
• Engage with the local community through activities and events.

Ideal Candidates

• Genuine care for customer and member needs.
• Excellent people skills and ability to build positive relationships.
• Positive attitude towards change and problem solving.
• Flexibility to work different shifts.

Benefits

• 30% discount on Co-op products, plus additional discounts on other brands.
• Pension scheme with up to 10% employer contributions.
• Access to Wagestream for pay management.
• 31 days holiday, including bank holidays.
• Virtual healthcare services for you and your family.
• Employee assistance services.
• Rewards for healthy behavior via YuLife app.
• Paid training and career development support.
• Rota schedules shared three weeks in advance.
• Cycle-to-work scheme.

Building an Inclusive Workplace

We welcome applications from everyone and are committed to diversity and inclusion. Reasonable adjustments are available for disabled candidates, and we are part of the Disability Confident scheme. When you apply, please indicate if you need adjustments or wish to be considered under the scheme.