Customer Team Leader & Bakery Store Coach

Co-op Group; Mansfield; On-site; GBP 60,000 - 80,000; Part time

Job summary

A well-known retail chain in Mansfield is seeking a Customer Team Leader to provide exceptional service and lead a friendly team. The ideal candidate will possess strong leadership and organizational skills while engaging the community around them. Offering 36 days of holiday, generous discounts, and a supportive work culture, this part-time role requires a commitment to training and a passion for customer care. The position involves varied shifts, with support for individual growth and flexibility.

Benefits

36 days holiday

30% discount on products

Pension with employer contributions

Virtual healthcare services

Money management app access

Employee assistance service

Qualifications

• A genuine care for the needs of customers and members.
• Ability to balance leading and supporting your team on the shop floor.
• Strong people skills to build positive relationships.

Responsibilities

• Deliver friendly and helpful service to customers.
• Develop your team's capabilities through coaching and training.
• Ensure the store remains safe, legal, and operational.

Skills

Customer service

Leadership

Organizational skills

Problem-solving

Flexibility

Job description

A well-known retail chain in Mansfield is seeking a Customer Team Leader to provide exceptional service and lead a friendly team. The ideal candidate will possess strong leadership and organizational skills while engaging the community around them. Offering 36 days of holiday, generous discounts, and a supportive work culture, this part-time role requires a commitment to training and a passion for customer care. The position involves varied shifts, with support for individual growth and flexibility.