Customer Support Specialist — Excel & Data Entry (Temp)

Catering; Wokingham; On-site; GBP 18,000 - 21,000; Full time

Job summary

Our client in Wokingham is seeking a Customer Service Call Handler for an ongoing temporary assignment. The role involves answering inbound calls, assisting customers with enquiries, and providing professional support. You will input data in Excel and may assist the Finance Team with basic tasks.

Immediate start available; Friday is work-from-home. Salary £14 per hour, weekly pay. The position runs Monday to Friday, 9:15am to 5:15pm, with the possibility of extension depending on business needs.

Qualifications

• Previous customer service or call-handling experience.
• Experience using Microsoft Excel is essential.
• Comfortable with numbers and data entry with high attention to detail.

Responsibilities

• Answer inbound customer calls and handle general enquiries.
• Listen to customers and understand their queries.
• Provide clear, helpful information and support.
• Record customer details and update systems accurately.
• Use Microsoft Excel to input and manage information.
• Support the Finance Team with basic tasks when required.
• Handle numerical information accurately and confidently.
• Escalate queries to the relevant team when required.

Skills

Excel

Customer service

Telephone support

Tools

Microsoft Excel

Job description

Our client in Wokingham is seeking a Customer Service Call Handler for an ongoing temporary assignment. The role involves answering inbound calls, assisting customers with enquiries, and providing professional support. You will input data in Excel and may assist the Finance Team with basic tasks.

Immediate start available; Friday is work-from-home. Salary £14 per hour, weekly pay. The position runs Monday to Friday, 9:15am to 5:15pm, with the possibility of extension depending on business needs.