Excel-Savvy Customer Service Specialist (Office-Based)

Berry Recruitment; Abingdon; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Office-based role

Didcot location

Job summary

Berry Recruitment are NOW hiring for a committed and experienced Customer Service Representative to join a professional and friendly business based in Didcot. This full-time, permanent role is office-based and offers a salary of £28,000 - £30,000 per annum.

The successful candidate will have previous office experience, strong IT skills including Excel, and the confidence to handle customer enquiries by phone and email while maintaining accurate records and liaising with internal teams to resolve

Qualifications

• Experience working in an office environment is essential.
• Customer service experience is preferred.
• Strong IT skills and Excel proficiency.
• Effective communication and organisation.
• High accuracy and attention to detail.

Responsibilities

• Respond to customer enquiries by phone and email.
• Process orders and maintain records.
• Use internal systems and Excel to manage data and reports.
• Liaise with internal departments to resolve queries.
• Update and maintain customer information.
• Deliver high standards of customer service.

Skills

Customer service

Office experience

Communication

Organisational skills

Attention to detail

Tools

Excel

Microsoft Office

Job description

Berry Recruitment are NOW hiring for a committed and experienced Customer Service Representative to join a professional and friendly business based in Didcot. This full-time, permanent role is office-based and offers a salary of £28,000 - £30,000 per annum.

The successful candidate will have previous office experience, strong IT skills including Excel, and the confidence to handle customer enquiries by phone and email while maintaining accurate records and liaising with internal teams to resolve