Remote Customer Service Call Handler (Temporary)

Mulberry Recruitment; Wokingham; Hybrid; GBP 17,000 - 22,000; Full time

Job summary

Mulberry Recruitment is advertising a temporary – ongoing Customer Service Call Handler in Wokingham, UK. The role is 9:15am–5:15pm, Monday to Friday, with Friday work from home, paying £14 per hour, weekly pay.

You will answer inbound calls, handle general enquiries, record details, use Excel, and support the Finance team with basic tasks. A customer-service background and strong numerical accuracy are essential, with an ASAP start.

Qualifications

• Previous customer service or call-handling experience.
• Proficiency in Microsoft Excel is essential.
• Comfort with numerical information and data entry.
• Excellent attention to detail and accuracy.
• Professional telephone manner and clear communication.
• Available to start ASAP.

Responsibilities

• Answering inbound customer calls and handling general enquiries.
• Listening to customers and understanding their queries.
• Providing clear and helpful information and support.
• Recording customer details and updating systems accurately.
• Using Microsoft Excel to input and manage information.
• Escalating queries to the relevant team when required.

Skills

Customer service experience

Excel proficiency

Numerical data handling

Attention to detail

Professional telephone manner

Strong communication skills

Tools

Microsoft Excel

Job description

Mulberry Recruitment is advertising a temporary – ongoing Customer Service Call Handler in Wokingham, UK. The role is 9:15am–5:15pm, Monday to Friday, with Friday work from home, paying £14 per hour, weekly pay.

You will answer inbound calls, handle general enquiries, record details, use Excel, and support the Finance team with basic tasks. A customer-service background and strong numerical accuracy are essential, with an ASAP start.