Customer Service

Reed; Woking; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Immediate start available

One-month temporary assignment

Friendly and supportive environment

Competitive hourly rate

Job summary

Reed is seeking a Temporary Customer Service Assistant in Woking for an initial one-month assignment. You will respond to customer enquiries via phone and email, provide general customer service support and resolve queries, and help maintain records.

Ideal candidates are confident in dealing with customers, possess good communication skills, and can deliver a professional and friendly service. Immediate start available with a competitive hourly rate.

Qualifications

• Previous customer service experience would be advantageous.
• Excellent communication and interpersonal skills.
• Confident in handling customer enquiries and resolving issues.
• Good attention to detail and organisational skills.
• Comfortable using IT systems and Microsoft Office applications.
• Able to work effectively both independently and as part of a team.

Responsibilities

• Respond to customer enquiries via phone and email.
• Provide general customer service support and resolve queries.
• Manage customer requests and ensure timely responses.
• Update customer information and maintain accurate records.
• Support the wider team with administrative tasks as required.
• Deliver a positive customer experience at all times.

Skills

Customer service

Communication skills

Issue resolution

Attention to detail

MS Office

Teamwork

Tools

MS Office

Job description

Temporary Customer Service Assistant - Location: Woking - Contract: Temporary (1 Month) - Hours: 37.5 per week - Start Date: ASAP - Pay: £13-14ph We are currently seeking a Temporary Customer Service Assistant to provide additional support to a busy team for an initial one-month assignment. This role is ideal for someone who is confident in dealing with customers, enjoys problem-solving, and can deliver a professional and friendly service.

Day-to-day of the role:

• Respond to customer enquiries via phone and email.
• Provide general customer service support and resolve queries.
• Manage customer requests and ensure timely responses.
• Update customer information and maintain accurate records.
• Support the wider team with administrative tasks as required.
• Deliver a positive customer experience at all times.

Required Skills & Qualifications:

• Previous customer service experience would be advantageous.
• Excellent communication and interpersonal skills.
• Confident in handling customer enquiries and resolving issues.
• Good attention to detail and organisational skills.
• Comfortable using IT systems and Microsoft Office applications.
• Able to work effectively both independently and as part of a team.

Benefits:

• Immediate start available.
• One-month temporary assignment.
• Friendly and supportive working environment.
• Competitive hourly rate.