Customer Support Coordinator: Escalations & Orders Specialist

Manpower UK; Chalvey; Vor Ort; GBP 15.000 - 22.000; Vollzeit

Zusammenfassung

Manpower UK in Slough is recruiting a Customer Support Coordinator for a three-month temporary role with a strong chance of extension. The position is full-time, 37.5 hours per week, Monday to Friday, 8:30am–5pm, and offers an hourly rate of £13.45.

The role focuses on resolving escalated sales order queries and fulfilment issues while coordinating with sales, logistics and finance teams. You will need excellent communication and customer service skills, plus strong administrative abilities.

Qualifikationen

• Strong communication and problem-solving abilities with a solid customer service background.
• Experience with order processing, enquiries and fulfilment in a busy support role.
• Aptitude for liaising with sales, logistics and finance to resolve escalations.

Aufgaben

• Handle escalated sales order queries, customer enquiries and fulfilment problems.
• Liaise with sales, logistics and finance to keep deliveries and stock availability on track.
• Resolve complex or escalated issues and ensure accurate resolution of discrepancies.
• Run daily reports and take necessary actions; support 1st line tasks as needed.

Kenntnisse

Communication skills

Customer service

Problem solving

Administrative skills

Tools

SAP

Microsoft Word

Microsoft Excel

Jobbeschreibung

Manpower UK in Slough is recruiting a Customer Support Coordinator for a three-month temporary role with a strong chance of extension. The position is full-time, 37.5 hours per week, Monday to Friday, 8:30am–5pm, and offers an hourly rate of £13.45.

The role focuses on resolving escalated sales order queries and fulfilment issues while coordinating with sales, logistics and finance teams. You will need excellent communication and customer service skills, plus strong administrative abilities.