Customer Support Administrator (Remote UK)

CV-BRIDGE LTD; United Kingdom; Remote; GBP 31,000 - 34,000; Full time

Benefits offered by this job

Remote UK

Career development

Supportive team

Job summary

CV-BRIDGE LTD is seeking a Customer Support Administrator to join a remote UK-based team. This entry-level role focuses on helping customers, handling administrative tasks and supporting smooth day-to-day service operations.

You will respond to inquiries, maintain records, and contribute to a collaborative, remote-friendly environment offering development opportunities and progression paths.

Qualifications

• Strong written and verbal communication skills.
• Good organizational skills and attention to detail.
• Customer-focused approach with good problem-solving ability.
• Ability to work independently in a remote environment.
• Previous customer service or administrative experience is beneficial.
• Relevant qualification is advantageous but not essential.

Responsibilities

• Respond to customer enquiries in a professional and timely manner.
• Provide administrative support across customer service activities.
• Maintain accurate customer records and update internal systems.
• Process routine requests, documentation and account updates.
• Follow up on open queries and escalated complex issues where required.
• Support email, telephone and online customer communications.
• Maintain accurate records, reports and service documentation.

Skills

Communication

Organization

Problem-solving

Remote work

Customer service

Administrative tasks

Education

Relevant qualification advantageous

Job description

Customer Support Administrator (Remote United Kingdom) Entry Level

Overview

We are looking for an organized and customer-focused Customer Support Administrator to join a remote UK-based team. This is an excellent entry-level opportunity for someone who enjoys helping customers, handling administrative tasks and supporting smooth day-to-day service operations.

Job Snapshot

• Job Functions: Customer Service | Administrative | Information Technology
• Location: United Kingdom
• Workplace: Remote
• Job Type: Permanent
• Employment: Full-time
• Experience Level: Entry Level

Key Responsibilities

• Respond to customer enquiries in a professional and timely manner.
• Provide administrative support across customer service activities.
• Maintain accurate customer records and update internal systems.
• Process routine requests, documentation and account updates.
• Follow up on open queries and escalated complex issues where required.
• Support email, telephone and online customer communications.
• Maintain accurate records, reports and service documentation.

Requirements

• Strong written and verbal communication skills.
• Good organizational skills and attention to detail.
• Customer-focused approach with good problem-solving ability.
• Ability to work independently in a remote environment.
• Previous customer service or administrative experience is beneficial.
• Relevant qualification is advantageous but not essential.

What We Offer

• Competitive salary of £31,000–£34,000 per annum.
• Remote working within the UK.
• Supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• Practical experience across customer support and administration.