Remote UK Customer Support Associate (Entry Level)

CV-BRIDGE LTD; United Kingdom; Remote; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Remote UK working arrangement

Job summary

CV-BRIDGE LTD in the United Kingdom is seeking a friendly, professional Customer Service Representative to join a fully remote UK-based team. This entry-level role focuses on delivering an exceptional service experience through phone, email and digital channels, while you learn our customer workflows and internal systems.

You will communicate clearly, resolve routine issues, keep accurate customer records, and support multiple enquiries with a calm, organized approach.

Qualifications

• Strong written and verbal communication skills essential.
• Professional and customer-focused approach emphasized.
• Good problem-solving and organizational skills required.

Responsibilities

• Respond to customer enquiries professionally and efficiently.
• Provide clear information and practical support.
• Resolve customer issues and escape where appropriate.
• Maintain accurate customer records and update internal systems.
• Manage multiple enquiries while maintaining service quality.
• Communicate with customers through phone, email and digital channels.
• Follow customer service procedures and quality standards.

Skills

Communication skills

Customer-focused

Problem-solving

Organizational skills

Attention to detail

Remote work

Tools

Microsoft Office

Job description

CV-BRIDGE LTD in the United Kingdom is seeking a friendly, professional Customer Service Representative to join a fully remote UK-based team. This entry-level role focuses on delivering an exceptional service experience through phone, email and digital channels, while you learn our customer workflows and internal systems.

You will communicate clearly, resolve routine issues, keep accurate customer records, and support multiple enquiries with a calm, organized approach.