Remote UK Customer Support Associate (Entry Level)

CV-BRIDGE LTD; United Kingdom; Remote; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Remote working

Structured onboarding

Career development

Job summary

CV-BRIDGE LTD seeks a friendly and organized Customer Support Specialist to provide high-quality support across the United Kingdom. This remote, entry-level position offers a chance to help customers, solve problems, and communicate clearly from anywhere in the UK.

You will respond to inquiries via email, chat, or phone, maintain records, and collaborate with internal teams to ensure a positive customer experience. Competitive salary £30,000–£35,000 and a structured onboarding are included.

Qualifications

• Strong written and verbal communication skills.
• Customer-focused with good listening and problem-solving abilities.
• Comfortable working remotely and using digital systems.

Responsibilities

• Respond to customer enquiries via email, chat, phone, or other channels.
• Provide clear, accurate, professional information.
• Resolve routine customer issues and escalate when needed.
• Maintain accurate records of customer interactions.
• Assist customers with account, service, or product questions.
• Follow internal processes and service standards.
• Collaborate with internal teams to resolve concerns.
• Identify recurring issues and report them.
• Maintain a professional and helpful customer approach; support admin tasks when required.

Skills

Customer service

Communication skills

Problem solving

Multi-tasking

Remote work

Attention to detail

Tools

Office software

Job description

CV-BRIDGE LTD seeks a friendly and organized Customer Support Specialist to provide high-quality support across the United Kingdom. This remote, entry-level position offers a chance to help customers, solve problems, and communicate clearly from anywhere in the UK.

You will respond to inquiries via email, chat, or phone, maintain records, and collaborate with internal teams to ensure a positive customer experience. Competitive salary £30,000–£35,000 and a structured onboarding are included.