Customer Service Representative (Remote UK)

CV-BRIDGE LTD; United Kingdom; Remote; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Remote UK working arrangement

Job summary

CV-BRIDGE LTD in the United Kingdom is seeking a friendly, professional Customer Service Representative to join a fully remote UK-based team. This entry-level role focuses on delivering an exceptional service experience through phone, email and digital channels, while you learn our customer workflows and internal systems.

You will communicate clearly, resolve routine issues, keep accurate customer records, and support multiple enquiries with a calm, organized approach.

Qualifications

• Strong written and verbal communication skills essential.
• Professional and customer-focused approach emphasized.
• Good problem-solving and organizational skills required.

Responsibilities

• Respond to customer enquiries professionally and efficiently.
• Provide clear information and practical support.
• Resolve customer issues and escape where appropriate.
• Maintain accurate customer records and update internal systems.
• Manage multiple enquiries while maintaining service quality.
• Communicate with customers through phone, email and digital channels.
• Follow customer service procedures and quality standards.

Skills

Communication skills

Customer-focused

Problem-solving

Organizational skills

Attention to detail

Remote work

Tools

Microsoft Office

Job description

Customer Service Representative (Remote, United Kingdom) Entry Level

Job Functions: Customer Service | Administrative | Other

Overview

We’re looking for a professional and customer-focused Customer Service Representative to join a remote UK-based team.

This opportunity is ideal for someone with strong communication, problem-solving and organisational skills who enjoys supporting customers and delivering a positive service experience.

Job Snapshot

Key Responsibilities

• Respond to customer enquiries professionally and efficiently
• Provide clear information and practical support
• Resolve customer issues and escape where appropriate
• Maintain accurate customer records and update internal systems
• Manage multiple enquiries while maintaining service quality
• Communicate with customers through phone, email and digital channels
• Follow customer service procedures and quality standards

Requirements

• Strong written and verbal communication skills
• Professional and customer-focused approach
• Good problem-solving and organizational skills
• Strong attention to detail
• Comfortable using online systems and Microsoft Office
• Ability to manage priorities and work independently remotely
• Previous customer service, retail, hospitality, administration or client-facing experience is beneficial

What We Offer

• Remote UK working arrangement
• Opportunity to build valuable customer service and client-support experience
• Exposure to modern digital customer-support workflows
• Opportunity to strengthen communication, organization and problem-solving skills