Remote UK Entry-Level Customer Support & Admin

CV-BRIDGE LTD; United Kingdom; Remote; GBP 31,000 - 34,000; Full time

Benefits offered by this job

Remote UK

Career development

Supportive team

Job summary

CV-BRIDGE LTD is seeking a Customer Support Administrator to join a remote UK-based team. This entry-level role focuses on helping customers, handling administrative tasks and supporting smooth day-to-day service operations.

You will respond to inquiries, maintain records, and contribute to a collaborative, remote-friendly environment offering development opportunities and progression paths.

Qualifications

• Strong written and verbal communication skills.
• Good organizational skills and attention to detail.
• Customer-focused approach with good problem-solving ability.
• Ability to work independently in a remote environment.
• Previous customer service or administrative experience is beneficial.
• Relevant qualification is advantageous but not essential.

Responsibilities

• Respond to customer enquiries in a professional and timely manner.
• Provide administrative support across customer service activities.
• Maintain accurate customer records and update internal systems.
• Process routine requests, documentation and account updates.
• Follow up on open queries and escalated complex issues where required.
• Support email, telephone and online customer communications.
• Maintain accurate records, reports and service documentation.

Skills

Communication

Organization

Problem-solving

Remote work

Customer service

Administrative tasks

Education

Relevant qualification advantageous

Job description

CV-BRIDGE LTD is seeking a Customer Support Administrator to join a remote UK-based team. This entry-level role focuses on helping customers, handling administrative tasks and supporting smooth day-to-day service operations.

You will respond to inquiries, maintain records, and contribute to a collaborative, remote-friendly environment offering development opportunities and progression paths.