Customer Support Administrator

CV-BRIDGE LTD; United Kingdom; Remote; GBP 31,000 - 34,000; Full time

Job summary

CV-BRIDGE LTD is seeking a proactive Customer Support Administrator for a fully remote role within the United Kingdom. This entry-level position focuses on helping customers, handling administrative tasks and supporting day-to-day service operations.

You will join a remote UK-based team, with opportunities to develop in customer support and administrative duties while working independently from home. The role involves handling enquiries, maintaining records, coordinating with colleagues, and

Qualifications

• Strong written and verbal communication skills.
• Good organizational skills and attention to detail.
• Customer-focused approach with good problem-solving ability.
• Ability to work independently in a remote environment.
• Previous customer service or administrative experience is beneficial.
• Relevant qualification is advantageous but not essential.

Responsibilities

• Respond to customer enquiries in a professional and timely manner.
• Provide administrative support across customer service activities.
• Maintain accurate customer records and update internal systems.
• Process routine requests, documentation and account updates.
• Follow up on open queries and elevate complex issues where required.
• Support email, telephone and online customer communications.
• Maintain accurate records, reports and service documentation.

Skills

Written communication

Verbal communication

Organizational skills

Remote work ability

Customer service experience

Qualification advantageous

Education

Relevant qualification

Job description

Customer Support Administrator (Remote United Kingdom) Entry Level

Overview

We are looking for an organized and customer-focused Customer Support Administrator to join a remote UK-based team. This is an excellent entry-level opportunity for someone who enjoys helping customers, handling administrative tasks and supporting smooth day-to-day service operations.

Job Snapshot

• Job Functions: Customer Service | Administrative | Information Technology
• Location: United Kingdom
• Workplace: Remote
• Job Type: Permanent
• Employment: Full-time
• Experience Level: Entry Level

Key Responsibilities

• Respond to customer enquiries in a professional and timely manner.
• Provide administrative support across customer service activities.
• Maintain accurate customer records and update internal systems.
• Process routine requests, documentation and account updates.
• Follow up on open queries and elevate complex issues where required.
• Support email, telephone and online customer communications.
• Maintain accurate records, reports and service documentation.

Requirements

• Strong written and verbal communication skills.
• Good organizational skills and attention to detail.
• Customer-focused approach with good problem-solving ability.
• Ability to work independently in a remote environment.
• Previous customer service or administrative experience is beneficial.
• Relevant qualification is advantageous but not essential.

What We Offer

• Competitive salary of £31,000–£34,000 per annum.
• Remote working within the UK.
• Supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• Practical experience across customer support and administration.