Customer Support Administrator

JR United Kingdom; Bournemouth; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Une entreprise en pleine croissance recrute un Customer Support Administrator. Ce poste hybride implique des tâches administratives et un support client, principalement par email. Le rôle offre une perspective de pérennisation après 12 mois et nécessite une bonne maîtrise des outils Microsoft, notamment Excel.

Responsibilities

• Support des clients par email pour le processus de retrait.
• Administration des documents contractuels.
• Soutien à l'équipe de vente lors des réunions clients.
• Gestion de la boîte mail désignée.

Skills

Priorisation de la charge de travail

Utilisation de MS Excel

Job description

Social network you want to login/join with:

Customer Support Administrator, Bournemouth

Client:

Clearwater People Solutions Ltd

Location:

Bournemouth, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

We are supporting a growing organisation to recruit a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to view duplicate values
• Ability to prioritise workload effectively