Customer Supply Chain Specialist (Nottingham)

Coca-Cola Europacific Partners; Nottingham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Structured Career Development

Annual performance related pay bonus

Private Medical Insurance

Share scheme

Competitive pension contributions

Flexible benefits and Corporate-discs

Free parking at Nottingham Station Car

Free hot and cold drinks

Excellent parental benefits

Job summary

Coca-Cola Europacific Partners in Nottingham is seeking a Customer Supply Chain Representative to join our Logistics team. You will process orders and resolve queries, helping ensure on-time delivery and customer satisfaction.

We value proactive problem solving, clear communication and a collaborative, detail‑oriented approach. This role offers structured development, bonus opportunities and a strong benefits package in a dynamic FMCG environment.

Qualifications

• Previous customer service, customer supply chain or order management experience.
• Strong problem-solving skills and the confidence to make informed decisions.
• Excellent communication skills with the ability to build effective relationships both internally and externally.
• A collaborative mindset and a willingness to work as part of a team.
• Strong attention to detail and the ability to manage multiple priorities.
• Good PC skills, including experience using Microsoft Excel.
• A structured and organised approach to work.

Responsibilities

• Processing customer orders accurately and efficiently through SAP to ensure customer requirements are met.
• Managing customer queries, supply issues and complaints from initial investigation through to resolution.
• Liaising with customers and internal stakeholders to proactively resolve delivery and service challenges.
• Identifying trends and recurring issues, supporting continuous improvement activities and corrective actions.
• Building strong, trusted relationships with customers to enhance their experience and strengthen partnerships.
• Collaborating closely with Supply Chain, Logistics and Commercial teams to achieve service and operational goals.
• Maintaining a high level of accuracy while working within established processes and service standards.

Skills

Customer service

Communication

Problem-solving

Teamwork

Attention to detail

Excel

Organised

Tools

SAP

Salesforce

Microsoft Excel

Job description

Coca-Cola Europacific Partners in Nottingham is seeking a Customer Supply Chain Representative to join our Logistics team. You will process orders and resolve queries, helping ensure on-time delivery and customer satisfaction.

We value proactive problem solving, clear communication and a collaborative, detail‑oriented approach. This role offers structured development, bonus opportunities and a strong benefits package in a dynamic FMCG environment.