Strategic Customer Supply Chain Lead

PepsiCo; Reading; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Critical illness cover

Discounted gym memberships

Enhanced parental leave

Electric car scheme

Job summary

PepsiCo UK is seeking a Senior Supply Chain Leader to drive end-to-end Customer Collaboration across major Discounter accounts. You will guide demand and supply planning, build strong customer partnerships, and align cross-functional teams to deliver service excellence and sustainable growth.

In this role, you will steer Integrated Business Planning activities, influence stakeholders, and lead high-performing teams in a fast-paced consumer goods environment across UK sites.

Qualifications

• Experience in Supply Chain, Customer Collaboration, Demand Planning, or Customer Operations.
• Strong stakeholder management and relationship-building skills.
• Proven ability to work cross-functionally and influence decision-making.
• Excellent analytical, problem-solving, and communication skills.
• Experience leading teams and driving continuous improvement initiatives.

Responsibilities

• Lead the supply chain collaboration strategy for key Discounter customers, ensuring alignment between customer needs and business objectives.
• Build and maintain strong relationships with customers and senior internal stakeholders, acting as the primary supply chain contact.
• Drive forecast accuracy and demand planning through effective collaboration and insight sharing.
• Identify opportunities to improve service, availability, inventory performance, and customer satisfaction.
• Lead regular business reviews, providing clear visibility of risks, opportunities, and performance.
• Manage supply chain risks and issues, delivering timely solutions to maintain customer service excellence.
• Support the successful delivery of product launches, promotions, and range changes through cross-functional coordination.
• Champion continuous improvement initiatives that enhance planning processes, operational efficiency, and customer outcomes.
• Lead, coach, and develop team members, fostering a high-performance and inclusive culture.
• Act as a subject matter expert for customer collaboration, influencing best practices and supporting future business growth.

Skills

Stakeholder management

Analytical thinking

Communication skills

Cross-functional collaboration

Leadership

Job description

PepsiCo UK is seeking a Senior Supply Chain Leader to drive end-to-end Customer Collaboration across major Discounter accounts. You will guide demand and supply planning, build strong customer partnerships, and align cross-functional teams to deliver service excellence and sustainable growth.

In this role, you will steer Integrated Business Planning activities, influence stakeholders, and lead high-performing teams in a fast-paced consumer goods environment across UK sites.