Customer Success & Partnerships Executive

Reconomy Connect; Newark on Trent; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to Work scheme

Gym membership discounts

Employee Assistance Programme

Birthday off

Holiday trading scheme

Job summary

Reconomy Connect in Newark is seeking a customer-focused professional to build and maintain relationships with a UK network of partners. You will handle customer queries with thorough investigation and accurate recording, delivering an outstanding service experience.

Based in Newark, the role is office-based, full-time (40 hours/week) with regular duties to maintain records and drive customer satisfaction while supporting the team’s goals and targets.

Qualifications

• Delivered outstanding customer service in a previous role.
• Ability to work on your own and manage your time whilst being an effective team member.
• GCSE Maths and English at grade C.

Responsibilities

• Build and maintain relationships with our network of partners across the UK through effective communication.
• Handle customer queries with thorough investigation and accurate recording of interactions.
• Deliver high-quality customer service with a proactive attitude and ownership of tasks.

Skills

Customer service

Time management

MS Office

Education

GCSE Maths & English

Tools

Word

Excel

PowerPoint

Job description

Reconomy Connect in Newark is seeking a customer-focused professional to build and maintain relationships with a UK network of partners. You will handle customer queries with thorough investigation and accurate recording, delivering an outstanding service experience.

Based in Newark, the role is office-based, full-time (40 hours/week) with regular duties to maintain records and drive customer satisfaction while supporting the team’s goals and targets.