Customer Success Executive — Sustainable Waste Solutions

Reconomy; Newark and Sherwood; Remoto; GBP 21.000 - 27.000; Tempo integral

Benefícios oferecidos por esta vaga

Pension scheme

MyPerks discounts

Gym membership discounts

Cycle to Work scheme

Holiday trading scheme

Resumo da vaga

Reconomy is seeking a Customer Services Executive to join the Newark team. You will build and maintain relationships with our UK partner network and handle customer queries with professionalism.

Based in Newark, the role is full-time, 40 hours per week, with occasional weekend cover on rota. You will use Salesforce for case records and aim to deliver outstanding customer service every day.

Qualificações

• Delivered outstanding customer service in a previous role.
• Ability to work on your own and manage your time whilst being an effective team member.
• GCSE Maths & English (C) qualification required.

Responsabilidades

• Build and maintain relationships with our UK partner network.
• Resolve customer queries with thorough investigation and Salesforce updates.
• Deliver outstanding service internally and externally with a proactive attitude.
• Manage your daily workload with regular one-to-ones with your manager.
• Maintain customer records in Salesforce for accurate data across the business.
• Negotiate with suppliers to secure best-in-class service and competitive rates.
• Apply industry knowledge to offer bespoke waste solutions.

Conhecimentos

Customer service

Time management

Formação

GCSE Maths & English (C)

Ferramentas

Word

Excel

PowerPoint

Descrição da vaga

Reconomy is seeking a Customer Services Executive to join the Newark team. You will build and maintain relationships with our UK partner network and handle customer queries with professionalism.

Based in Newark, the role is full-time, 40 hours per week, with occasional weekend cover on rota. You will use Salesforce for case records and aim to deliver outstanding customer service every day.