Customer Success Engineer – Data-Driven Growth & Automation

Stonor Recruitment; London; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Health and dental insurance

Mental health support

Monthly team socials

MacBook and industry-leading tech stack

Job summary

A leading RegTech firm in London is seeking a Customer Success Engineer to enhance client engagement through technical solutions and relationship management. The role offers competitive pay up to £40K DOE, with opportunities for career growth in a collaborative environment focused on compliance innovation. Ideal candidates will have 2+ years in customer success or be ambitious graduates eager to learn.

Qualifications

• Strong relationship management and communication skills.
• Ability to analyze customer data and identify opportunities.
• Quick thinking, adaptable, and proactive.

Responsibilities

• Respond to customer queries and ensure satisfaction.
• Analyze customer data to uncover business opportunities.
• Implement automation tasks across the CMS and support platforms.

Skills

Customer-focused

Technically inclined

Data-driven

Problem-solver

Education

2+ years in Customer Success/Technical Support or a graduate eager to learn

Tools

CMS/support platforms

Job description

A leading RegTech firm in London is seeking a Customer Success Engineer to enhance client engagement through technical solutions and relationship management. The role offers competitive pay up to £40K DOE, with opportunities for career growth in a collaborative environment focused on compliance innovation. Ideal candidates will have 2+ years in customer success or be ambitious graduates eager to learn.