Customer Success Coordinator - Hybrid UK (CRM & Accounts)

Domino Group; Scotland; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 days holiday (flexible buy/sell)

Discretionary bonus scheme

Life insurance

Medical insurance + health cash plan

Dental insurance

Travel insurance

Cycle to work scheme

Green car scheme + free EV charging on

Pension plan (8% employer contribution

Job summary

Domino Printing Sciences, within the UK Sales and Service Channel, seeks a proactive Customer Operations professional to support Area Account Managers through the customer lifecycle from enquiry to post-installation, ensuring successful delivery and high customer satisfaction.

You will communicate across levels, own responsibilities, and contribute to a growth-minded, customer-centric culture, with opportunities for career progression and flexible working arrangements.

Qualifications

• Proven outstanding customer service experience.
• Strong time management and organisational skills.

Responsibilities

• Support Area Account Managers across the customer life cycle from enquiry to post installation.
• Communicate effectively at all levels internally and externally to ensure successful delivery.

Skills

Outstanding customer service

Time management

Ownership mindset

Growth mindset

Organisational skills

Written and verbal communication

Team collaboration

Prioritising workload

B2B/customer segmentation

Project coordination/data management

Tools

Salesforce

Oracle

Job description

Domino Printing Sciences, within the UK Sales and Service Channel, seeks a proactive Customer Operations professional to support Area Account Managers through the customer lifecycle from enquiry to post-installation, ensuring successful delivery and high customer satisfaction.

You will communicate across levels, own responsibilities, and contribute to a growth-minded, customer-centric culture, with opportunities for career progression and flexible working arrangements.