Customer Solutions Architect: Platform Automation & Onboarding

LinearB Inc.; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

LinearB Inc. is seeking a skilled professional to lead technical onboarding and support customer implementations of our innovative platform. The role includes collaborating with Customer Success Managers and engineering teams to provide solutions that enhance developer productivity.

Candidates should have over 5 years of experience in technical roles and a solid understanding of DevOps practices. Strong communication skills are essential for engaging customers effectively and providing insightful trainings.

Qualifications

• 5+ years in a technical customer-facing role.
• Strong experience with Git-based development tools.
• Knowledge of CI/CD and SDLC automation.

Responsibilities

• Onboard new customers to LinearB’s platform.
• Design scalable technical solutions.
• Translate requirements into technical plans.

Skills

Customer-facing technical role experience

Hands-on experience with Git tools

DevOps practices knowledge

Scripting experience in Python/JavaScript

SQL querying skills

Kubernetes knowledge

Experience delivering customer trainings

Excellent communication skills

Tools

GitHub

Jira

Zendesk

Job description

LinearB Inc. is seeking a skilled professional to lead technical onboarding and support customer implementations of our innovative platform. The role includes collaborating with Customer Success Managers and engineering teams to provide solutions that enhance developer productivity.

Candidates should have over 5 years of experience in technical roles and a solid understanding of DevOps practices. Strong communication skills are essential for engaging customers effectively and providing insightful trainings.