Customer Services Coordinator - Homes & Construction Support

Miller Homes; Worcester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive basic salary

26 days annual leave + public holidays + birthday off

10% bonus opportunity

6.5% pension contribution

Job summary

A leading homebuilding company in Worcester is looking for a Customer Services Coordinator to support the Customer Services team. Responsibilities include managing communications, issuing documentation, and ensuring accurate data entry. An ideal candidate has customer service experience, strong communication skills, and proficiency in Word and Excel. The role comes with competitive salary, generous leave, bonus opportunities, and pension contributions.

Qualifications

• Experience in customer services, ideally within Housebuilding, Property, or Construction.
• Ability to produce concise reports.
• Confident verbal and written communication.

Responsibilities

• Issue documentation to assist homeowners.
• Manage incoming communications and record them.
• Data input into the customer service operating system.
• Act professionally under pressure.

Skills

Customer service experience

Strong communication skills

Administrative skills

Computer literate (Word & Excel)

Job description

A leading homebuilding company in Worcester is looking for a Customer Services Coordinator to support the Customer Services team. Responsibilities include managing communications, issuing documentation, and ensuring accurate data entry. An ideal candidate has customer service experience, strong communication skills, and proficiency in Word and Excel. The role comes with competitive salary, generous leave, bonus opportunities, and pension contributions.