Senior Customer Experience Coordinator

Miller Homes; Worcester; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive basic salary

26 days annual leave + public holidays + birthday off

10% bonus opportunity

Company pension contribution of 6.5%

Job summary

A leading homebuilder is seeking a Senior Customer Services Coordinator in Worcester to support the Customer Services team with administrative tasks. The role requires experience in customer service, specifically within housebuilding or construction, along with strong communication and administrative skills. Responsibilities include issuing documentation, managing communications, and ensuring accurate data input. The position offers a competitive salary, 26 days annual leave, and a 10% bonus opportunity.

Qualifications

• Experience working in a customer services role, ideally within Housebuilding, Property or Construction.
• Ability to provide concise and accurate written or numerical reports.
• Computer literate with good administrative skills.

Responsibilities

• Issue documentation to assist homeowners.
• Deal with communications in a timely manner.
• Ensure accurate data input into the customer service system.

Skills

Customer service experience

Confident communication

Numerical reporting

Administrative skills

Tools

Word

Excel

Job description

A leading homebuilder is seeking a Senior Customer Services Coordinator in Worcester to support the Customer Services team with administrative tasks. The role requires experience in customer service, specifically within housebuilding or construction, along with strong communication and administrative skills. Responsibilities include issuing documentation, managing communications, and ensuring accurate data input. The position offers a competitive salary, 26 days annual leave, and a 10% bonus opportunity.