Customer Services Assistant

SSP UK & Ireland; Manchester; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Discount app for friends and family

Training and development programs

Health & wellbeing support

Job summary

Rail Gourmet UK is seeking a motivated individual to join our team as a Customer Service Assistant for TransPennine Express (TPE) at Manchester Stores. Pay rate £13.65 per hour and full-time hours (39 per week).

Shifts run on a rotational basis from 4:15am to 12am, including weekends. Duties include operating platform trucks, loading and unloading catering stock from trains, and assembling orders with stock control, while complying with Health & Safety and Food Hygiene regulations.

Qualifications

• Applicants must be 18 years or older due to responsibilities.
• DBS check may be required upon successful application.

Responsibilities

• Operating platform trucks for train-side deliveries (Full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

Skills

Customer service

Stock control

Loading/unloading

Health & safety

Job description

Join Rail Gourmet - Catered to You and Your Career!

Rail Gourmet UK is seeking a motivated individual to join our team as a Customer Service Assistant for TransPennine Express (TPE) at Manchester Stores.

Pay Rate: £13.65 per hour.

Hours: Full Time (39 hours).

Shifts: Rotational shifts between 4:15am and 12am, including weekends.

• Applicants must be 18 years or older due to certain responsibilities within the role.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

As a Customer Service Assistant You’ll

• Operating platform trucks for train-side deliveries (Full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

WHY JOIN AS A CUSTOMER SERVICE ASSISTANT?

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? and embark on the best part of your journey as a Customer Service Assistant.

Please note that if your application is successful, you will be required to complete a DBS check.

Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.