Customer Services Advisor (FTC) – Hybrid, 31hrs

Warwickshire County Council; Stratford-upon-Avon; Hybrid; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Health Cash Plan Scheme

Training and Development opportunities

Payment of one professional subscribe

Local Government Pension Scheme

Will writing services

Employee Assistance Programme

Salary Sacrifice e.g. Cycle to Work

Free town centre parking

Job summary

Warwickshire County Council is seeking a Customer Services Advisor on a fixed-term contract for 31 hours per week, based in Stratford-upon-Avon. The role involves delivering high‑quality information and guidance to residents across council services, via in-person, telephone or digital channels.

The position offers hybrid working with the possibility to work from home up to 60% of hours, along with a proactive benefits package and opportunities for training.

Job description

Warwickshire County Council is seeking a Customer Services Advisor on a fixed-term contract for 31 hours per week, based in Stratford-upon-Avon. The role involves delivering high‑quality information and guidance to residents across council services, via in-person, telephone or digital channels.

The position offers hybrid working with the possibility to work from home up to 60% of hours, along with a proactive benefits package and opportunities for training.