Customer Services Advisor

Attega Group Ltd; Andover; On-site; GBP 19,000 - 21,000; Full time

Job summary

Attega Group Ltd in Andover is recruiting a Customer Service Advisor on a temporary contract to February 2027. The role is full-time, Monday to Friday, 9am to 5pm, with a pay rate of £14.26 per hour.

You will handle customer requests via email, calls and online forms, acting as the first point of contact and liaising with internal departments to meet delivery SLAs. The ideal candidate has strong communication skills and can work in an office-based environment.

Qualifications

• Experience in customer service and strong communication skills.
• Ability to respond professionally to inquiries via multiple channels.
• Proficiency in written and oral communication.

Responsibilities

• Being the first point of contact for customers via calls, email, and website enquiries.
• Responding to all customer queries in a professional and timely manner
• Liaising with external departments on delivery SLA's
• Ensuring all customers are receiving the highest level of customer service

Skills

Customer service

Communication skills

Written communication

Job description

Customer Service Advisor

Temporary Contract until earliest February 2027

£14.26 per hour

Andover | Full Time |Monday to Friday | 9am - 5pm

Do you enjoy helping customers and have good communication skills?

Attega Groupis currently partnering exclusively with our client in recruiting a Customer Service Advisor to join the team.

The main purpose of this role is to deal with customer requests via different channels such as emails and calls.

In return, our client is offering an hourly rate of £14.26 per hour.

This is a full-time, temporary role. The hours of work will be 9am - 5pm, Monday to Friday.

Reporting to the Line Manager your responsibilities will include:

• Being the first point of contact for customers via calls, email, and website enquiries.
• Responding to all customer queries in a professional and timely manner
• Liaising with external departments on delivery SLA's
• Ensuring all customers are receiving the highest level of customer service

The ideal candidate:

• Will be immediately available or have little notice
• Have strong customer service skills
• Needs excellent communication skills written, oral and listening
• Will be available to work in the office Monday to Friday