Customer Services & Admin Coordinator – Abingdon

BPP; Abingdon; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Private Medical Insurance

30 days annual leave

Rewards package

Job summary

BPP, part of Lyceum Education Group, seeks a friendly, enthusiastic and organised Customer Services Administrator to support the Abingdon office. You will deliver a high level of customer service and provide administrative support to staff, students and clients.

This role emphasises teamwork, efficient processes and proactive communication across departments to ensure smooth daily operations and a positive student experience.

Responsibilities

• Ensuring students receive excellent service from BPP/ActEd
• Processing applications and data entry including course set up and organisation
• Finalising published materials and apprentice records
• Creating and checking reports
• Handling telephone and email enquiries from students, clients and staff
• Liaising with internal departments to support administrative activities
• Liaising with suppliers and other stakeholders in support of administrative tasks
• Assisting other administration team members as required
• Supporting ad hoc tasks and projects to ensure smooth running of the Abingdon office

Job description

BPP, part of Lyceum Education Group, seeks a friendly, enthusiastic and organised Customer Services Administrator to support the Abingdon office. You will deliver a high level of customer service and provide administrative support to staff, students and clients.

This role emphasises teamwork, efficient processes and proactive communication across departments to ensure smooth daily operations and a positive student experience.