Customer Service / Wholesale - Danish Speaking

Advancing People Multilingual; Nottingham; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Advancing People Multilingual - Recruitment Specialists are recruiting for a Danish Speaking Wholesale Coordinator / Customer Service Advisor who can work on a hybrid basis for their client based in Nottingham City Centre.

Office based in Nottingham 2 days a week, remote 3 days a week. You will manage relationships with Danish-speaking retailers, deliver high-quality service via phone, live-chat and email, process orders, assist new customer inquiries, and support retention efforts.

Qualifications

• Fluent in Danish is essential.
• Strong customer focus and professional approach.
• Excellent written and verbal communication.
• Ability to work well in a team.
• Good computer skills required.

Responsibilities

• Manage existing relationship with retailers and online retailers.
• Deliver high quality customer service.
• Assist with new customer enquiries.
• Process orders received by telephone, fax, email or internet.
• Be proactive in customer retention.

Skills

Fluent in Danish

Customer focus

Excellent communication

Team player

Good computer skills

Job description

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Danish Speaking Wholesale Coordinator / Customer Service Advisor who can work on a hybrid basis for their client based in Nottingham City Centre.

Office based in Nottingham 2 days a week, remote 3 days a week.

As a Danish Speaking Account Coordinator / Wholesale Coordinator it will be your responsibility to work with customers, primarily those based in the Danish speaking region and covering the Danish speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

• Manage existing relationship with clients: Retailers/Online Retailers
• Deliver high quality customer service
• Assist with new customer's enquiries
• Process orders received via the telephone, fax, e-mail or internet
• Be proactive in the area of Customer retention

Person Specification:

• Fluent in Danish
• Strong customer focus and professional approach
• Excellent communication skills, both oral and written
• Ability to work effectively as part of a team
• Good computer skills
• Positive "can do" attitude

This is a full time Permanent position offering an annual salary of £26,000 + attractive company benefits.

The role offers flexibility to work from home / Remote working

Office based in Nottingham 2 days a week, remote 3 days a week.

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.