Customer Service / Wholesale - Danish Speaking

Advancing People; Nottingham; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Remote work option

Office in Nottingham 2 days a week

Company benefits

Job summary

Advancing People Multilingual Ltd in Nottingham is seeking a Danish-speaking Wholesale Coordinator / Customer Service Advisor. The permanent, full-time role offers hybrid work: 2 days in the Nottingham office and 3 days remote. You will handle Danish-speaking markets via phone, live chat and email, maintaining strong retailer relationships and delivering prompt service. Salary £26,000 with benefits.

Qualifications

• Fluent in Danish.
• Strong customer focus and professional approach.
• Excellent communication skills, both oral and written.
• Able to work effectively as part of a team.
• Good computer skills.
• Positive "can do" attitude.

Responsibilities

• Manage existing relationships with retailers and online retailers.
• Deliver high quality customer service.
• Assist with new customer enquiries.
• Process orders received via telephone, fax, email or internet.
• Be proactive in customer retention.

Skills

Danish language

Customer service

Communication skills

Teamwork

Computer skills

Positive attitude

Job description

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Danish Speaking Wholesale Coordinator / Customer Service Advisor who can work on a hybrid basis for their client based in Nottingham City Centre.

Office based in Nottingham 2 days a week, remote 3 days a week.

As a Danish Speaking Account Coordinator / Wholesale Coordinator it will be your responsibility to work with customers, primarily those based in the Danish speaking region and covering the Danish speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities

• Manage existing relationship with clients: Retailers/Online Retailers
• Deliver high quality customer service
• Assist with new customer's enquiries
• Process orders received via the telephone, fax, e-mail or internet
• Be proactive in the area of Customer retention

Person Specification

• Fluent in Danish
• Strong customer focus and professional approach
• Excellent communication skills, both oral and written
• Ability to work effectively as part of a team
• Good computer skills
• Positive "can do" attitude

This is a full time Permanent position offering an annual salary of £26,000 + attractive company benefits.

The role offers flexibility to work from home / Remote working

Office based in Nottingham 2 days a week, remote 3 days a week.

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency