Customer Service Team Member | Fast-Paced, Fun & Flexible

HB Group; Uxbridge; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

50p/hour bonus

Apprenticeships & management training

Pension plan

Additional holidays

Training & development

Free game vouchers

Food & drink discounts

Team Member Support Programme

Long service awards

Charity donation on induction

Enhanced parental leave

Healthcare cash plan

Job summary

Hollywood Bowl Group is looking for Team Members to join our UK centres. You will greet customers, host parties, and serve food and drinks from our bar and diner with a friendly, high-energy approach in a fast-paced environment.

You’ll receive a thorough induction, ongoing development, and access to apprenticeship programmes, with benefits including game vouchers, meal discounts, and a 50p/hour bonus. Shifts vary across centres and include weekends.

Qualifications

• Excellent customer service and ability to communicate at all levels.
• High energy and ability to work in a fast-paced environment.
• Friendly, supportive team player.
• Flexibility with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsibilities

• Welcome customers at reception and host parties.
• Serve food and drinks from the bar and diner.
• Ensure a high energy, enjoyable experience for visitors.
• Work across different centres as needed.
• Support team during busy periods.

Skills

Customer service

Communication

Team player

Flexibility

Numeracy

Education

Basic literacy and numeracy

Job description

Hollywood Bowl Group is looking for Team Members to join our UK centres. You will greet customers, host parties, and serve food and drinks from our bar and diner with a friendly, high-energy approach in a fast-paced environment.

You’ll receive a thorough induction, ongoing development, and access to apprenticeship programmes, with benefits including game vouchers, meal discounts, and a 50p/hour bonus. Shifts vary across centres and include weekends.