Guest Experience Team Member | Fast-Paced, Flexible Shifts

HB Group; Chelmsford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

50p/hour bonus

Apprenticeships

Pension plan

Extra holidays

Training & development

Game vouchers

Food discount

Job summary

Hollywood Bowl Group is seeking a friendly Team Member to join our centres across the UK. You’ll welcome customers, host parties, and serve food and drink with energy and a commitment to great service. No two shifts are the same, and you’ll be supported by ongoing training and opportunities for progression.

Open seven days a week with varied shifts, we value teamwork, reliability and a positive attitude. You’ll enjoy staff discounts, rewards, and access to development programmes as part of our

Qualifications

• Great customer service and communication skills.
• High energy in a fast-paced environment.
• Friendly, supportive team player.
• Flexibility with hours and shifts.
• Basic literacy and numeracy.

Responsibilities

• Welcome customers at reception, host parties, and serve food & drink with enthusiasm.
• Work across key areas of the centre to support customers and operations.
• Assist in the kitchen as required.
• Follow opening hours and shift patterns.
• Participate in induction and ongoing training.

Skills

Customer service

High energy

Team player

Flexible hours

Literacy & numeracy

Job description

Hollywood Bowl Group is seeking a friendly Team Member to join our centres across the UK. You’ll welcome customers, host parties, and serve food and drink with energy and a commitment to great service. No two shifts are the same, and you’ll be supported by ongoing training and opportunities for progression.

Open seven days a week with varied shifts, we value teamwork, reliability and a positive attitude. You’ll enjoy staff discounts, rewards, and access to development programmes as part of our