Customer Service & Scheduling Coordinator

SCANIA (GREAT BRITAIN) LIMITED; Fareham; Vor Ort; GBP 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

In-house training

25 days holiday + public holidays

Competitive pension

Discounts on major retail outlets

4x basic salary life insurance

Company Success Payment

Zusammenfassung

Scania GB in Fareham is recruiting aCustomer Service Advisor to manage customer interactions, coordinate routine servicing, repairs and maintenance, and raise invoices for work carried out. You will build relationships with new and existing customers and keep them updated throughout the process.

The role operates on a shift rotation with two weeks of varied hours, including occasional Saturdays, offering From £27,295 alongside a comprehensive benefits package.

Aufgaben

• Meet and greet all customers on arrival in a professional and friendly manner.
• Manage day to day administrative tasks confidently and efficiently.
• Use initiative and be comfortable working as an individual.
• Plan, schedule, and coordinate work.
• Create and process job cards, checking for existing work in progress.
• Check account detail, available credit and obtain relevant authorisation.
• Provide timely updates to our customers.
• Agree timescales for unscheduled work and follow through to completion.

Jobbeschreibung

Scania GB in Fareham is recruiting aCustomer Service Advisor to manage customer interactions, coordinate routine servicing, repairs and maintenance, and raise invoices for work carried out. You will build relationships with new and existing customers and keep them updated throughout the process.

The role operates on a shift rotation with two weeks of varied hours, including occasional Saturdays, offering From £27,295 alongside a comprehensive benefits package.