Parts Advisor - Customer-Focused & Career Growth

Scania Nederland B.V.; Tees Valley; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

In-house training

25 days holiday + public holidays

Employer pension

Discounts on major retailers

4x basic salary life insurance

Annual Company Success Payment

Job summary

We have an exciting opportunity at Scania in Darlington for a proactive Parts Advisor who will be the main point of contact for parts queries and ensure timely supply to customers and branch colleagues.

The role operates on a 3-week shift rotation with varying start times, offering in-house training and a comprehensive benefits package including a pension, life insurance, and potential annual incentive payments.

Responsibilities

• Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
• Liaise with suppliers to ensure parts are ordered in line with operational needs.
• Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
• Assist in controlling optimum stock profile for the branch.
• Proactively undertake and oversee stock checks.

Job description

We have an exciting opportunity at Scania in Darlington for a proactive Parts Advisor who will be the main point of contact for parts queries and ensure timely supply to customers and branch colleagues.

The role operates on a 3-week shift rotation with varying start times, offering in-house training and a comprehensive benefits package including a pension, life insurance, and potential annual incentive payments.