Customer Service & Sales Apprentice (16 months)

Hayley Group; Thurrock; On-site; GBP 14,976 - 18,304; Full time

Benefits offered by this job

23 days annual leave

Uniform and PPE provided

Hayley Academy training

Job summary

Hayley Group is offering a Customer Service Apprentice role at our West Thurrock branch. You will rotate through Trade Counter, Internal Sales, and Warehouse Operations to gain hands-on experience and develop a strong understanding of product and customer service processes.

We provide an apprenticeship with training via Hayley Academy, a salary from £16,640, and progression potential into Customer Service or Internal Sales roles on successful completion.

Qualifications

• GCSEs (or equivalent) in English and Maths are required.
• Good communication skills (verbal and written).
• Basic IT skills including Microsoft Office.
• Willingness to travel locally.

Responsibilities

• Rotate through Trade Counter, supporting and serving customers face-to-face.
• Handle calls, emails, and customer enquiries in Internal Sales / Office.
• Understand stock, order fulfilment, and logistics in Warehouse Operations.

Skills

Communication skills

Basic IT skills

Attention to detail

Enthusiastic & motivated

Education

GCSE English & Maths

Job description

Hayley Group is offering a Customer Service Apprentice role at our West Thurrock branch. You will rotate through Trade Counter, Internal Sales, and Warehouse Operations to gain hands-on experience and develop a strong understanding of product and customer service processes.

We provide an apprenticeship with training via Hayley Academy, a salary from £16,640, and progression potential into Customer Service or Internal Sales roles on successful completion.