Customer Service Apprentice - Hands-On Training & Growth

Hayley Dexis; Thurrock; On-site; GBP 14,976 - 18,304; Full time

Benefits offered by this job

Uniform provided

PPE provided

Training via Hayley Academy

Job summary

Hayley Dexis in West Thurrock is offering a Customer Service Apprentice role in a busy branch. You will rotate through Trade Counter, Internal Sales and Warehouse Operations, gaining hands-on experience and delivering excellent service.

Apprenticeship lasting ~16 months with study during working hours, supported by the Hayley Academy. Salary starts at £16,640 per year, with a clear path to future roles in Customer Service or Internal Sales.

Qualifications

• GCSEs (or equivalent) in English and Maths.
• Strong communication skills, both verbal and written.
• Basic IT skills including Microsoft Office.
• Enthusiastic, motivated and willing to learn.

Responsibilities

• Rotate through Trade Counter, Internal Sales and Warehouse Operations.
• Deliver high standard customer service in a fast-paced environment.
• Engage with customers face-to-face and via phone/email.

Skills

Customer service

Communication

Attention to detail

Professional conduct

Education

GCSE English & Maths

Tools

Microsoft Office

Job description

Hayley Dexis in West Thurrock is offering a Customer Service Apprentice role in a busy branch. You will rotate through Trade Counter, Internal Sales and Warehouse Operations, gaining hands-on experience and delivering excellent service.

Apprenticeship lasting ~16 months with study during working hours, supported by the Hayley Academy. Salary starts at £16,640 per year, with a clear path to future roles in Customer Service or Internal Sales.