Customer Service Representative

Jackdaw Tools; Willenhall; On-site; GBP 20,000 - 30,000; Full time

Job summary

A well-established company in the industrial supplies sector is looking for a Customer Service Representative to join their busy branch in Willenhall. The ideal candidate will thrive in a team environment, take orders, manage customer inquiries, and assist in reaching sales goals. Candidates are encouraged to apply if they possess a proactive attitude and strong organizational skills.

Qualifications

• Entry-level position requiring willingness to learn.
• Experience in industrial supply products is ideal.
• Must work well in a team and meet sales targets.

Responsibilities

• Taking orders and resolving customer enquiries via phone and email.
• Supporting branch operations to maximize efficiency.
• Helping to hit monthly sales targets.

Skills

Team player

Proactive attitude

Customer driven

Organised approach

Flexible working attitude

Keen to learn product knowledge

Tools

ERP software

Job description

3 days ago Be among the first 25 applicants

Due to continued growth, Lloyd & Jones now have a Customer Service position

within our Walsall branch (Formerly Jackdaw Tools).

Lloyd & Jones are a major player in the industrial supplies market, with a £40M+

turnover and over 20 sites throughout England and Wales. Supplying to a wide

spectrum of businesses.

This is a varied role, working with a flexible team, in a busy branch.

This would be an ideal role for an individual in industrial distribution looking to

make their next step.

An organised personality you will work in a busy branch office taking orders

and resolving customer enquiries by telephone and email. You will also be

computer literate to complete office-based duties.

An individual that is driven to assist the whole branch in this varied role, to help

hit monthly sales targets, and continue to grow. This role will include tasks that

are needed to maximise efficiency in the daily operations of the branch.

The successful applicant must be able to work within a small team, with the

flexibility to offer support to all aspects of a busy and growing sales

organisation.

The candidate will require the qualities below;

Team player

Proactive attitude dealing with customer requests.

Flexible working attitude

Prioritising tasks with an organised approach

Customer and target driven

Computer literate - Training will be given on our ERP package.

Keen to learn product knowledge

Ideally experience of selling Industrial Supply products - PPE, Janitorial,

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Manufacturing

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