Customer Service Representative

JR United Kingdom; Bolton; Remote; GBP 27,000 - 35,000; Full time

Job summary

A fast-growing family-run business is looking for a dedicated individual to join their customer service team. With flexibility in hours and the opportunity to grow alongside the company, this role requires a strong commitment to customer satisfaction and excellent communication skills. Marketing experience, familiarity with Canva, and nutrition knowledge are valuable but not essential.

Qualifications

• 1 - 3 years of relevant work experience required.
• Ability to work from own initiative.
• Demonstrable knowledge of nutritional principles preferred.

Responsibilities

• Communicate with customers via email and Instagram.
• Provide knowledgeable answers about product, pricing, and availability.
• Work with internal departments to meet customer's needs.
• Perform data entry in various platforms.

Skills

Excellent verbal skills

Excellent written skills

Interpersonal skills

Comfortable working independently

Multi-tasking

Organizational skills

Prioritization skills

Job description

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Client:

Mighty Kids Supplements

Location:

bolton, greater manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Mighty Kids Supplements is a fast growing family-run business, having achieved around £10M revenue in its second year of trading, with a customer base of over 100k.

We are looking for someone who takes pride in ensuring a truly exceptional customer experience. Demonstrable knowledge of nutritional principles or dietary supplementation an advantage.

The role is for between 20-40 hours per week. It is fully remote with a somewhat flexible work schedule, but it is very intensive and requires a lot of motivation and commitment. You will be one of a team of 5, facing messages from over 100k customers.

Tuesday and Friday availability is required (6 hours at any time of the day), along with one Saturday per month (8 hours).

Marketing experience and / or familiarity with using Canva for the creation of social media content may be an advantage.

Responsibilities

• Communicate with customers via email and IG
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent verbal, written, and interpersonal skills
• Comfortable working from own initiative
• Ability to multi-task, organize, and prioritize work

The role offers opportunity to progress, and for the right candidate there may be the opportunity to carve out your own role as the company grows.

If you wish to apply for the role, please take the following skills test provided by a third party outside the LinkedIn platform: https://app.testgorilla.com/s/sow1nuq4

In order for your application to be considered, you must complete the test with your webcam enabled, and you must keep the test window in full-screen mode.