Customer Service Representative

EE Limited; Carnforth; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading telecommunications provider seeks a Sales Advisor in Carnforth. In this role, you'll engage with customers over the phone, assisting them in selecting appropriate products and services. Ideal candidates are resilient and driven, with no sales experience necessary as extensive training is offered. The position boasts a competitive salary starting at £25,087, with possible increases and an uncapped commission scheme, along with various benefits that include private healthcare and family leave.

Benefits

Competitive Salary

Online GP

Paid Carer's Leave

Family Leave

Huge Discounts

Career Development

Season Ticket Travel

Volunteering Days

Optional Private Healthcare and Dental

Qualifications

• Proven ability to achieve targets in a work environment.
• No previous sales experience required as comprehensive training is provided.

Responsibilities

• Talk to customers over the phone about their needs.
• Help customers choose suitable products and services.

Skills

Resilience

Relationship building

Target achievement

Job description

Start Date – 16/02/2026

If you're natural at connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast‑moving environment.

Responsibilities

• Talk to customers over the phone and help them choose the right products and services. • Adapt to each call and stay motivated in a sales environment.

Qualifications

• Resilient and driven, proven ability to achieve targets at work. • No previous sales experience required; comprehensive training provided.

What's in it for you?

• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme.
• Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost.
• Paid Carer's Leave: Market‑leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave: Equalised maternity, paternity and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Support in achieving the career you want without limits.
• Season Ticket Travel: Funds for your travel to and from work.
• Volunteering Days: Give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…