Customer Service & Office Coordination Specialist

Transmission Developments Co (GB) Ltd; Poole; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Free on-site parking

Company pension

Birthday off

Holiday rise with service

Job summary

Transmission Developments Co (GB) Ltd is seeking a Customer Service Coordinator to join our Poole office. You will handle customer enquiries by phone and email, assist with quotes and orders, and keep records up to date in a busy office environment.

The role is full-time, Monday to Friday, 9am-5pm with 37.5 hours per week. We offer a supportive team, on-site parking, and a clear training plan to help you settle in quickly.

Qualifications

• Immediate start with permanent contract.
• Excellent communication and customer service skills.
• Willingness to learn and train.

Responsibilities

• Speak with customers by phone and email.
• Assist with quotes and process orders.
• Track customer requests and follow up.
• Support the wider customer service team.
• Keep records accurate and up to date.
• Coordinate without cold calling or direct sales.

Skills

Communication

Teamwork

Numeracy

Accuracy

Multi-tasking

Organisation

Education

GCSE or equivalent

Tools

MS Office

Job description

Transmission Developments Co (GB) Ltd is seeking a Customer Service Coordinator to join our Poole office. You will handle customer enquiries by phone and email, assist with quotes and orders, and keep records up to date in a busy office environment.

The role is full-time, Monday to Friday, 9am-5pm with 37.5 hours per week. We offer a supportive team, on-site parking, and a clear training plan to help you settle in quickly.