Customer Service & Logistics Coordinator - Food Manufacturing

Kenect Recruitment Ltd; Chasetown; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Office-based

Opportunities to develop skills

Job summary

Kenect Recruitment Ltd is helping a successful food manufacturing business recruit a Customer Service Co-Ordinator. This office-based role is 39 hours per week, Monday to Friday, with 8am-5pm (Mon-Thu) and 8am-4pm on Fri, including 1-hour lunch breaks.

You’ll be the main contact for customers and internal teams, coordinating orders across Customer Service, Production Planning and Transport, and learning multiple areas of the operation.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and a high level of accuracy.
• Good numerical skills.
• Excellent organisational and time-management skills.
• Ability to prioritise your workload and meet deadlines.
• Confidence using computers.
• Microsoft Word and Excel.
• Oracle would be an advantage.
• Knowledge of pallet systems.
• Experience in customer service, food manufacturing, production planning, logistics or transport would be advantageous.

Responsibilities

• Acting as a key contact for customers and internal teams.
• Building strong working relationships with colleagues across all levels of the business.
• Coordinating customer requirements and ensuring orders are processed accurately.
• Working closely with Production Planning and Transport to ensure customer needs are met.
• Identifying potential issues, escalating where necessary and helping to find practical solutions.
• Maintaining accurate customer, order and operational information.
• Working with pallet systems.
• Managing and prioritising your workload to meet deadlines.

Skills

Organised

Communication skills

Numerical skills

Time management

Prioritisation

Computer use

Pallet systems

Problem solving

Customer service

Tools

Microsoft Word

Excel

Oracle

Pallet systems

Job description

Kenect Recruitment Ltd is helping a successful food manufacturing business recruit a Customer Service Co-Ordinator. This office-based role is 39 hours per week, Monday to Friday, with 8am-5pm (Mon-Thu) and 8am-4pm on Fri, including 1-hour lunch breaks.

You’ll be the main contact for customers and internal teams, coordinating orders across Customer Service, Production Planning and Transport, and learning multiple areas of the operation.