Customer Service & Logistics Coordinator — Dispatch & Stock

Confidential; Sheffield; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

27 days holiday

Bank holidays

Westfield Health Cash Plan (Level 5)

Early finish Friday 3:45pm

Job summary

Adecco is recruiting a Customer Service & Logistics Coordinator based in North Sheffield. The role combines customer service, order processing, stock control and dispatch coordination within a busy supply chain environment.

Salary starts at £26,000 rising to £27,281 after training; 37.5 hours per week on weekdays. Previous customer service experience in logistics is preferred. Adecco supports an inclusive recruitment process and offers a collaborative team environment.

Qualifications

• Strong IT literacy; experience using Microsoft Dynamics AXE advantageous.
• Adaptable, enthusiastic, able to work independently or in a team.
• Excellent telephone and face-to-face communication with internal and external stakeholders.

Responsibilities

• Ensure receipt, storage and despatch of finished products to customers using Microsoft Dynamics AXE.
• Pick, pack, label and despatch stock with stock rotation.
• Deal with telephone and email enquiries from external and internal clients.
• Receive, check and put away products as required.
• Assist in loading/unloading of vehicles as needed.
• Drive KPIs for health and safety, quality, service and cost efficiency.
• Process and record returns and rework as necessary.
• Conduct scheduled cycle-counting and related inventory activities.
• Maintain a clean and tidy Customer Service area in line with GMP and Health & Safety guidelines.

Skills

IT literacy

Tools

Microsoft Dynamics AXE

Job description

Adecco is recruiting a Customer Service & Logistics Coordinator based in North Sheffield. The role combines customer service, order processing, stock control and dispatch coordination within a busy supply chain environment.

Salary starts at £26,000 rising to £27,281 after training; 37.5 hours per week on weekdays. Previous customer service experience in logistics is preferred. Adecco supports an inclusive recruitment process and offers a collaborative team environment.