Dispatch & Logistics Coordinator – Customer Shipments

AB Agri Ltd; Rugeley; Remote; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Pension matched up to 10%

Flexible benefits

Job summary

AB Agri Ltd is seeking a Customer Logistics Coordinator in Rugeley, UK, on-site 5 days a week. Salary starts from £34,000 + pension contributions matched up to 10% and flexible benefits. Permanent role, 40 hours per week, 6:30am - 3:30pm, Monday to Friday.

You will own the dispatch process for orders across Rugeley and Fradley, coordinating with production planning and hauliers to ensure timely deliveries. Build daily manifests, communicate changes, and manage urgent courier needs while

Qualifications

• Clear communication and the ability to build effective relationships with colleagues and external partners.
• Close attention to detail and accuracy when handling order information, manifests and dispatch paperwork.
• A proactive approach, looking ahead, spotting potential problems and using your initiative to problem solve.
• Experience coordinating activities or managing competing priorities, with a willingness to learn our dispatch processes.
• The ability to work calmly under pressure and respond to changing delivery needs.

Responsibilities

• Own the day-to-day dispatch process for customer orders across Rugeley and Fradley.
• Check which orders are due for dispatch and work with production planning to confirm products are ready to leave.
• Prepare, maintain and communicate daily dispatch manifests, alongside advance manifests that help hauliers plan upcoming collections.
• Coordinate with haulage partners on collections and deliveries, including collection booking slots at Fradley.
• Organise pre-picking and prepare delivery notes and picking lists, working directly with loaders to support accurate dispatch.
• Arrange couriers for urgent customer deliveries, balancing short-notice requests with the day's planned work.
• Build strong working relationships with hauliers and colleagues, communicating changes promptly and helping resolve dispatch issues.

Skills

Clear communication

Relationship building

Attention to detail

Proactive problem solving

Prioritisation

Calm under pressure

Job description

AB Agri Ltd is seeking a Customer Logistics Coordinator in Rugeley, UK, on-site 5 days a week. Salary starts from £34,000 + pension contributions matched up to 10% and flexible benefits. Permanent role, 40 hours per week, 6:30am - 3:30pm, Monday to Friday.

You will own the dispatch process for orders across Rugeley and Fradley, coordinating with production planning and hauliers to ensure timely deliveries. Build daily manifests, communicate changes, and manage urgent courier needs while