Customer Service & Inside Sales Specialist – Outdoor Sports

Titleist; Glasgow; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Titleist is seeking a Customer Service & Inside Sales Representative to support our UK team in Glasgow. You will handle phone and email inquiries, process warranty claims, manage invoicing, and assist with order processing and inventory data across systems.

The role requires a Bachelor's degree with 2–3 years in e-commerce or customer service, strong English communication, and proficiency in MS Office. A related Associate degree with 3–5 years is also acceptable.

Qualifications

• 2–3 years in e-commerce or customer service experience.
• Strong verbal and written English skills.

Responsibilities

• Answer phone calls and emails to address customer concerns in a professional, efficient manner.
• Process warranty claims and manage invoicing.
• Assist with order processing, data integrity, and inventory assistance across systems.
• Prepare sales statistics and reports to support sales team.
• Coordinate with cross-functional teams and external offices.

Skills

Customer service

E-commerce

English communication

Education

Bachelor's degree

Associate degree

Tools

MS Office

Outlook

Job description

Titleist is seeking a Customer Service & Inside Sales Representative to support our UK team in Glasgow. You will handle phone and email inquiries, process warranty claims, manage invoicing, and assist with order processing and inventory data across systems.

The role requires a Bachelor's degree with 2–3 years in e-commerce or customer service, strong English communication, and proficiency in MS Office. A related Associate degree with 3–5 years is also acceptable.