Inside Sales & Service Specialist

Jaeger Medical; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

A medical equipment company in Wallingford is searching for an Inside Sales and Service Specialist. This full-time role focuses on driving customer engagement and service excellence through proactive sales support. The ideal candidate will have 1-3 years of sales or customer service experience, strong communication skills, and CRM knowledge, particularly in Salesforce. This position involves managing client inquiries and processing orders.

Qualifications

• Experience onboarding and supporting customers.
• Demonstrated ability to drive renewals and maintain CRM records.
• Strong multitasking abilities.

Responsibilities

• Serve as the primary point of contact for clients.
• Manage inquiries and process orders.
• Provide product and service information.

Skills

Customer engagement

Sales support

CRM knowledge

Strong communication

Problem-solving skills

Education

1-3 years of sales/customer service experience

Tools

Salesforce

Job description

Inside Sales and Service Specialist

The Inside Sales and Service Specialist is responsible for driving customer engagement, revenue growth, and service excellence through proactive sales support and responsive customer care. This role serves as the primary point of contact for clients, managing inquiries, processing orders, and providing product and service information.

Responsibilities & Qualifications

• Onboard and support customers, drive renewals, and maintain CRM records.
• 1-3 years of sales/customer service experience, CRM knowledge (e.g., Salesforce).
• Strong communication, multitasking, and problem‑solving skills.

Working Conditions

• Remote, 37.5 hours/week with occasional extra hours. Long seated/computer work.

Seniority Level

Associate

Employment Type

Full-time

Job Function

Sales and Customer Service

Industry

Medical Equipment Manufacturing

Location: Wallingford, England, United Kingdom