Sport Sales & Customer Experience Pro

Decathlon UK Ltd; London Borough of Ealing; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Healthy discount on Decathlon goodies

Weekly Staff Sports/Activities

Cycle-to-Work Scheme

Decathlon Academy training

Discount hub with vouchers

Job summary

Decathlon UK Ltd in London is seeking a Sport Advisor (Sales Assistant) to be the heart of the customer experience. You will welcome customers, advise on products and services, and collaborate with teammates to ensure a smooth journey across in-store and online channels.

You will deliver tailored solutions, promote our range, maintain welcoming store environment, and support sustainability and safety while providing excellent service and handling transactions.

Qualifications

• Prioritise delivering excellent customer experiences.
• Strong communication with customers and teammates.
• Able to work in a fast-paced retail environment.
• Demonstrate passion for sports and product knowledge.

Responsibilities

• Provide excellent customer service across in-store, online, and social channels.
• Offer a range of solutions including products, rentals, and services.
• Build lasting relationships to drive loyalty and repeat visits.
• Promote products and services to meet customer needs and budgets.
• Facilitate smooth transactions with various payment options and basic services.

Skills

Customer service

Communication

Teamwork

Sports passion

Job description

Decathlon UK Ltd in London is seeking a Sport Advisor (Sales Assistant) to be the heart of the customer experience. You will welcome customers, advise on products and services, and collaborate with teammates to ensure a smooth journey across in-store and online channels.

You will deliver tailored solutions, promote our range, maintain welcoming store environment, and support sustainability and safety while providing excellent service and handling transactions.