Customer Service & Helpdesk Advisor

Buttercraneshopping; United Kingdom; Remote; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Healthcare Scheme

Ad hoc recognition

Job summary

Buttercrane Centre – employed by Bidvest Noonan is seeking a warm, proactive Customer Service / Helpdesk Assistant in the United Kingdom. You will respond to queries, coordinate requests and find practical solutions with professionalism, contributing to a positive customer experience.

In a busy environment, you will be approachable, dependable and confident, helping customers and supporting the team to deliver high-quality service daily.

Qualifications

• Must be customer-focused with a proactive approach.
• Experience handling inquiries in a fast-paced environment.
• Strong communication and problem-solving abilities.

Responsibilities

• Respond to customer queries promptly and professionally.
• Coordinate requests and ensure efficient resolution.
• Create a positive customer experience through attentive service.

Skills

Customer service

Helpdesk

Communication

Problem-solving

Job description

Buttercrane Centre – employed by Bidvest Noonan is seeking a warm, proactive Customer Service / Helpdesk Assistant in the United Kingdom. You will respond to queries, coordinate requests and find practical solutions with professionalism, contributing to a positive customer experience.

In a busy environment, you will be approachable, dependable and confident, helping customers and supporting the team to deliver high-quality service daily.