Customer Service & Events Host – Fun Entertainment Centre

Tenpin Ltd; Coventry; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Retailer discounts

Best Doctors

Free Bowling for family and friends

Free Food

Enhanced maternity/paternity/adoption

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin Ltd is seeking a Customer Service Assistant in a Coventry centre. You will manage reception bookings and enquiries, host events, and help with serving food and drinks. The role covers various activities across Laser Arena, Escape Rooms, karaoke rooms, and children's parties.

You will need to be proactive, friendly, and confident in customer interactions to deliver outstanding service. Applicants can join from age 16, with some duties restricted for under 18.

Qualifications

• Determi ned, enthusiastic and able to work in a fast-paced environment.
• Excellent customer service, communication skills, and a ‘nothing is too much trouble’ attitude.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organised and a strong team player, with good attention to detail.

Responsibilities

• Provide an excellent customer experience by managing reception bookings and enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean and welcoming.
• Assist across departments, from Laser Arena to Escape Room experiences and karaoke rooms.

Skills

Fast-paced environment

Excellent customer service

Flexible hours

Approachable and team player

Attention to detail

Energy and positive attitude

Job description

Tenpin Ltd is seeking a Customer Service Assistant in a Coventry centre. You will manage reception bookings and enquiries, host events, and help with serving food and drinks. The role covers various activities across Laser Arena, Escape Rooms, karaoke rooms, and children's parties.

You will need to be proactive, friendly, and confident in customer interactions to deliver outstanding service. Applicants can join from age 16, with some duties restricted for under 18.