Customer Service & Events Host - Fun Centre

Tenpin - Redditch; Redditch; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Bowling for family and friends

Free food

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Life assurance – 2 x annual salary

Job summary

Tenpin - Redditch is seeking a friendly Customer Service Assistant to welcome guests, manage bookings, answer questions and help run events across Laser Arena, Escape Rooms, Karaoke and more. You will contribute to a lively, family-friendly centre and ensure guests have a memorable visit.

You'll need energy, confidence and a positive attitude, with a willingness to learn. Applicants aged 16+ are welcome and roles may include evenings and weekends to fit the venue’s busy periods.

Qualifications

• Excellent customer service and communication skills are essential.
• Ability to work in a fast-paced, fun environment.
• Flexibility to include evenings and weekends.

Responsibilities

• Provide an excellent customer experience by managing reception bookings and enquiries.
• Identify sales opportunities and host events across multiple departments.
• Serve food and drinks and keep the centre clean and welcoming.

Skills

Customer service

Communication

Team player

Flexible hours

Job description

Tenpin - Redditch is seeking a friendly Customer Service Assistant to welcome guests, manage bookings, answer questions and help run events across Laser Arena, Escape Rooms, Karaoke and more. You will contribute to a lively, family-friendly centre and ensure guests have a memorable visit.

You'll need energy, confidence and a positive attitude, with a willingness to learn. Applicants aged 16+ are welcome and roles may include evenings and weekends to fit the venue’s busy periods.